Nowadays a lot of people challenge their luck and want to play for money or just for fun. Gambling has become so popular and above all there is also the possibility to play comfortably from home. Many online casinos are represented on the market and offer a suitable offer to both frequent and low gamblers. In addition to the many games, online casinos are also known for bonus offers. In the online casino there is also an interesting bonus program for the players and a lot of games, as we found in the test of Mandarin Palace. There are also no concerns about security at Mandarin Palace, as it is a licensed online casino. Fraud should be ruled out. Important we show in our test report.
Our experiences in the overview
Players can be pleased in the Mandarin Palace Casino about many plays of different categories. From slot machines and table games to keno and scratch cards, everything is represented in the online casino. Black Jack and video Poker belong naturally also to the play offer. We have had quite good experiences. We couldn’t find any information about the software provider at Mandarin Palace. But there seem to be games from BetOnSoft. BetOnSoft is a good provider of online casino games. It would be desirable if somewhere there would be an information about the software producer without having to search for a long time. Nobody at Mandarin Palace Casino has to think about rip-offs. Because the online casino is licensed by the gaming authorities of Curacao and regularly controlled by independent bodies. Security and Fairness do not have to be questioned there thus. Also the bonus makes a good impression. And who would like to play mobile, that can make gladly that. Because on-line Casino is compatible with Android, Windows Phone and iOS.
Mandarin Palace in the check: Fraud or respectable
Understandably it comes again and again to questions, how respectable and safe an on-line Casino is. The gambling counts now once to the section, which is put fast into the section of rip-off and fraud. Also the Mandarin Palace can be confronted occasionally with various questions. Whether general questions or nevertheless rather special, in the case of the Mandarin Palace Casinos the customers do not need to make themselves any thoughts regarding the respectability and security. The online casino is fully licensed and regulated. In addition the offerer is examined monthly by independent chartered accoutants. There is thus no cause for concern. Thanks to the independent checks and the secure license, the point of fraud can be completely eliminated. There one does not need to doubt, but can try out completely in peace the offer. The software manufacturer BetOnSoft also pays attention to the provider with whom it cooperates. No company can afford to be put on the scam track. Therefore, only reputable partners are selected. Additionally the safe payment variants speak for security and respectable proceeding.
offer of slot machines
There are so many different plays in the on-line Casino world. The slots, which are also known as slot machines, are the most popular. These games occupy the main area in most online casinos. Also, many different slots are made available. Slots are very popular, can be used easily and comfortably and offer great effects, excitement and fun. Even games with 3D technology are available from BetOnSoft. This includes for example the Game Yeti Hunt i3D. But also the other games are graphically well solved, so that it is a pleasure to play the games online. The games are divided into video slots, reel slots and progressive jackpots. So there is already a lot of variety. Some of the highlights at Mandarin Palace include the Rise of Spartans, Dollars Down Under, Small Soldiers and Perfect Date slots. Altogether there are currently six progressive jackpots in the Mandarin Palace, which make high winning sums possible. The jackpots would be: Molten Moolah, Cash Flow, Dream Wheel, Rocket Jackes, Legends of Avalon and the Cash Flow Progressive Jackpot Video Slot. Thus the alternation, which the customers wish themselves, is given.
Card and table games
Card and table games are just as important in a good online casino as slots. In the Mandarin Palace there are also some games of this category. However the range could be perhaps somewhat more extensive. Because there are only a few roulette games and Black Jack Games. There is a much larger selection in other online casinos. European Roulette and American Roulette can be found at Mandarin Palace. The following Black Jack variants are available in the online casino: Atlantic City Black Jack, European Black Jack, Vegas Strip Black Jack and Single Deck Black Jack. The Atlantic City Black Jack and Vegas Strip variants are among the games that are not offered in every online casino. Other table games include Baccarat, Punto Banco and 3 Card Poker.
There is also a Video Poker section. Who is a fan of video poker, the offer will surely please. Subdivided here into video Poker plays and multi hand video Poker. To the plays within this range among other things bonus Poker Deluxe, Deuces game, Jacks or Better and Joker Poker rank Jacks.
Keno and scratch tickets
Abgerundet is the play offer in the Mandarin Palace by Keno and scratch tickets. These games are not represented in every online casino and are therefore a small highlight. For alternation in the Mandarin Palace is thus ensured. With the classical Keno customers must select 15 luck numbers. From 80 balls 20 pieces are drawn. And in the area of scratch tickets you can choose between Lucky Scratch and Berry Picker. These plays are very maintenanceam and graphically responding arranged.
Bonus for new customers
Who would like to start again in the Mandarin Palace, that is recompenced by the Machern of on-line Casino. There is a welcome bonus for new customers. In some on-line Casinos there are free plays, bonus money or both variants in combination. In Mandarin Palace, however, there is only bonus money, which can however reach an interesting level, as we have seen in the test. There so some customer will be pleased certainly that there can be a bonus on the first four deposits.
For new customers there is a bonus of up to 2,250 euro altogether in the Mandarin Palace. This bonus is distributed over four deposits. On the first deposit there is a 100 percent bonus. Up to 500 euro are possible there. Customers must deposit thus 500 euro, in order to receive the complete bonus amount. With the second offer, a 75 percent bonus of up to 625 euros is possible. The third offer also includes a 100 percent bonus with a maximum amount of 500 euros. And with the fourth bonus offer there is a 125 per cent bonus up to 625 euro.
To receive a bonus, one must enter and activate the appropriate bonus code with the deposit. Afterwards the appropriate bonus amount is credited in the customer account. Sales conditions are of course also available at Mandarin Palace. Thus it is for example in the Mandarin Palace that the bonus amount as well as the deposit amount must be set altogether 20 times, before problem-free a payout is possible. If one gets thus for example a 100 per cent bonus of 100 euro, then 4,000 euro must be used. It is also important that the players make a deposit of at least 20 euros. Otherwise they cannot qualify for the next bonus. Not all games in the casino contribute to playing through. The slots and keno are credited with 100 percent. Bets placed on Roulette and 3 Card Poker are counted at 50 percent. Baccarat counts for 25 percent, Video Poker for 10 percent and Black Jack for 5 percent. Thus the bonus conditions are already pleasantly arranged.
For customers there are several other bonus promotions at Mandarin Palace that they can claim. For example, an anniversary bonus of 100 percent up to 120 euros is also granted. And each year there is in the month, in which the customer announced itself, again the bonus credited. Free spins are also possible on some days. Players usually have to use the bonus amount 40 times, unless otherwise specified. In addition, daily promotional offers are available. Customers can secure a bonus every day, so to speak. There is also a loyalty area. There all customers can secure themselves loyalty points and exchange these in the end against bonus money. It is possible to participate in tournaments or receive interesting gifts such as iPods and the like.
Deposit and payout
How customers can deposit and pay out in an online casino is very important. There should always be a good mix and variety so that each customer can discover a preferred payment method. Due to the large competition it can happen otherwise that the customer looks for fast again the width and plays rather in an on-line Casino, which has also really the preferential payment variant in the offer. Not every customer wants to deposit via credit card or bank transfer. Often they prefer eWallet payment methods, prepaid cards or Paypal. Online casinos with few payment methods will have it surely quite heavily to assert itself with the competition.
In c the offer at payment methods turns out relatively small. However, important methods are represented, as we could determine in our test. For example, the payment methods Visa and MasterCard are available. The Mandarin Palace also offers eWallet payment methods for customers. The eWallets do not require credit card or bank details, which is why these payment methods are so popular. So Skrill and Neteller are there. These payment methods can be used for quick deposits and withdrawals. You will also find the payment methods Giropay and Paysafecard. A certain flexibility is thus given. But it would be nicer if there were other payment methods like Paypal or Sofortüberweisung. The amounts paid in by customers are normally credited to the customer’s account very quickly. So you can get started quickly and play the first rounds. If you want to deposit with the eWallet payment methods, you need a corresponding account with the providers. But you can open that easily.
If you want to pay an amount, you can also choose between several payment methods. However, this is also very limited. Payouts are possible via Visa, Skrill, cheque, bank transfer and Neteller. Other payment methods are not available. A big drawback is the fee policy regarding payouts. For courier cheques via FedEx, 30.00 Euro fees are charged. 17.50 Euro fees apply to payments made by bank cheque. Bank transfers are charged with 20,00 Euro. These are fees that are a little too high. Also the duration of these variants, until the money arrives at the customer, should be shorter. The cheque by post takes up to 21 days. And the bank transfer can also take up to ten days. The cheque by courier, on the other hand, should arrive after about five days. It goes faster and more favorably with disbursements over Neteller and Skrill.
Security and regulation
There are strict Regularien of the gambling authorities, which must keep on-line Casinos. So that is also in the Mandarin Palace. A license Curacaos is present. Mandarin Palace is thus properly regulated and controlled. There are regular checks by independent auditors. If the online casino were not safe, the license would quickly be gone again. Customers can therefore assume that Mandarin Palace does not engage in fraud or rip-off. Because that would come out during the examinations. Nobody needs to doubt the seriousness of the provider. In on-line Casino customers play very fair and surely Slots, table plays, video Poker and much more besides.
Support and customer service
An online casino with bad support usually fails with customers. Players always want to have a contact person available to help them with any problems they may have. At Mandarin Palace, customer support has been designed to be very customer-friendly. Customers can take up there not only by Mail contact, but also via live Chat and by telephone. The customer support area has a very modern design. It is also worth mentioning that telephone support is possible via a free hotline. The calls from the landlines are guaranteed free of charge. However, calls from mobile networks can be subject to charges. The support staff are available at all times. So it doesn’t matter whether customers have to start a contact at night or during the day. There is always fast help.
User friendliness of the website
No player wants to search forever and click to get to the games. User-friendliness should therefore be a matter of course for every online casino. A simple operation, a fast registration and a clear organization are therefore important. The Mandarin Palace is not completely optimally arranged in this connection. On the start page there is indeed an overview of the game areas, but in order to get into the online casino, you first have to decide whether you want to download the casino software or whether you want to play in Flash mode. You have to move your mouse over the “Play Now” button on the right. Then a small window opens in which customers have to decide. If you don’t know this, it could degenerate into a long search. It would be nicer, if this would be better solved. But once you are in the game area, you can enjoy a simple navigation. A registration is absolutely necessary in the Mandarin Palace, even if customers only want to play for fun.
The mobile players were thought of in the Mandarin Palace. The games can be played with the tablet or with the smartphone. They are also compatible with iOS, Android and Windows Phone. There no customer can complain. The downloading of an App is void, since the plays are playable comfortably in the Browser of the mobile equipment. Even if customers register at the Mandarin Palace via their mobile device, they can still claim a bonus. They can also start playing to unlock the bonus. In compatibility it does not lack in on-line Casino.
Fazit: Casino with interesting bonus
In the Mandarin Palace there is a good selection at Casino plays. However the play range could be still developed. Straight one within the range of the table plays still further Games or at least further roulette variants and Black Jack remarks could be offered. But whom a small play offer is sufficient for, that will surely feel well with the offerer. Video Poker, Slots, table plays, Keno and scratch cards are offered, so that in principle each customer has the possibility of discovering an exciting play. However, there are no live casino games. That’s one point that’s a pity. Because live games should also be represented in online casinos. Many players want games with real dealers. The bonus offer is interesting. There is quite high sum. And the sales conditions don’t look so bad. Security, seriousness, reliability, good support: Also in these ranges we collected good experiences. As we already mentioned in Mandarin Palace’s test report, the online casino can be played via all devices. That’s a big plus for the online casino. Some other payment methods could be offered. But if one looks at the total package, then that is already ok.