BitcoinPenguin may not be recognizable as a casino when you first look at the name, but the company has a lot to offer. The Portfolio is only for relatively short time on the market, can present however already a handpicked selection of approximately 200 different plays. All games are proven to be fair and can be checked for correctness by the players without any problems. So there should be no doubt that the BitcoinPenguin works seriously and safely. Whether the remaining areas of the offer can keep up with these strong promises is something we take a close look at in the test report.
Our experience with BitcoinPenguin
The casino’s offer is available in an instant game variant based on our BitcoinPenguin experience. This means that the game is played directly in the browser and no software download is necessary. A quick start is therefore possible here without any problems, especially since the registration can be done anonymously and is processed after a few seconds. By the way: BitcoinPenguin is not only active as a pure Bitcoin casino. Instead, players can also use the Litecoin or Dogecoin, for example, to make their deposits and withdrawals. Another particularly positive feature is the fun mode, in which all of the provider’s games are scrutinized without the use of their own capital. This also shows the transparency of the offer and indicates that the provider does not want to hide anything from the customers.
BitcoinPenguin in check: Fraud or serious?
The keyword in connection with the seriousness of the provider is “Provably Fair”. This statement refers to the games at Bitcoin Casino, which have all been proven to be fair. In this way it is ensured that the Bitcoin Penguin can always be played seriously and safely. The test agency iTech Labs, which is responsible for monitoring numerous online casinos, is primarily responsible for control. In addition, the “Provably Fair” also offers every player the opportunity to take a close look at the results of the random number generator. Doubts about the working method or indications of fraud or rip-off cannot therefore be found.
This aspect is also underlined, for example, by the fact that the provider is committed to responsible gaming and thus gives players the opportunity to set their own restrictions on the enjoyment of the game.
An overview of the games on offer
According to our test, the players find a selection of 180 games in the provider’s portfolio. This value is not exactly record-suspicious, should hold ready for the customers however altogether nevertheless a completely nice selection. There are clear plus points for the casino through the use of SoftSwiss software. Just in the area of Bitcoin casinos there is hardly a better known casino software that can guarantee all players security and gaming fun at the highest level at the same time. The fact that the games can all be tested in a free demo version is particularly positive. So if you want to get some impressions of a new game, you can do so with the fun mode without any risk.
Of the 180 games in total, 100 are in the slot machine category alone. According to our BitcoinPenguin experience, it should be clear quite quickly on which area a very special focus lies here. Of course this is pleasant for the players, because some very prominent and top-class names are listed in the area of slots and slot machines. You can find for example the games “Eye of Ra”, “Book of Aztec”, “Hot Scatter”, “Wild Shark” or “At the Copa”. In all cases, these are modern video slots, so that the classic slot machines are currently not on offer.
However, the 19 different jackpot games, most of which also come from the slots sector, are worth looking at. The customers can clear here partly impressive winning sums. The best known games in this category are for example “Slots Angels”, “Greedy Goblins”, “Tycoons Plus” or “Treasure Room”.
Classical casino games
After a large part of the free space has already been allocated to the slots, it naturally becomes a little tighter in the area of classic casino games. Roulette players, for example, can currently choose between nine different game variants. Not surprisingly, these include the classic games American, European and French. In addition, with Zoom Roulette, Common Draw Roulette or VIP Roulette there are also a few very interesting alternatives available. Blackjack fans will find the variety even more pleasing as they can choose from a total of ten different game variations. The classic Black Jack gets good company here – for example through the Single Deck Black Jack, European Black Jack, Pirate 21 Black Jack or Super 7 Black Jack.
Beyond that, there are of course a few other table games in the program, such as Baccarat, Hi-Lo Switch, Pontoon or Craps belong to. According to our BitcinPenguin experience, 16 video poker games are also included, including Jacks or Better, Double Poker, Joker Poker, All American Video Poker and Deuces and Jokers. The selection in the Portfolio is rounded off by the five additional Casual Games Heads at Tails, Minesweeper, Scratch the, Scratcherz and Virtual Racebook 3D by the five.
On a live Casino the players of the offerer must do unfortunately still so far without. That is naturally a little pity, because straight for the fans of the genuine and classical Casinospiele the live Casinos are always a mad alternative. The game is played here under the direction of a real dealer, with whom the customers can also communicate during the game. It feels like playing in a casino, but you can still enjoy the advantages of playing in your own four walls. The bottom line is that BitcoinPenguin still has a bit of catching up to do in this respect when it comes to blowing up the competition for a major attack. As soon as something changes in this area, we will of course also thoroughly test the provider’s live dealer games again.
New customer bonus: Double bonus for new players
The bonus topic is handled by the Bitcoin Penguin in a very special way. Very pleasing is here the fact that the players can take up altogether equal two bonus offers after their account opening and deposit. This is because a bonus is paid out for the first deposit before a bonus is granted for the third deposit. A very idiosyncratic model, which brings however for the players quite an advantage with itself. Already shortest time after the first deposit bonus can be finally still another bonus claimed. The first deposit bonus is a bonus of 100 percent, so that the deposit amount is doubled. For the second bonus offer there is even a settlement of 150 percent of the deposit amount. A bonus code or the like is not necessary for the offer.
In our experience with BitcoinPenguin, players should only pay attention to the required minimum deposit amounts. In the case of the first deposit bonus, the required minimum deposit amount is 0.1 BTC. A maximum of 0.2 BTC may be deposited here, which would also result in a bonus of 0.2 BTC. The bonus amount is credited conveniently together with the qualifying deposit to the player account. For the second bonus offer, the minimum amount of 0.1 BTC also applies. However, up to 0.5 BTC may now be deposited here, which would activate a bonus of 0.75 BTC. Also in this case the deposit amount will be transferred to the player’s account together with the qualifying deposit.
The bonus offers are both payable. However, this also means that certain requirements must first be met. In detail this means for each customer that the bonus amount has to be converted 35 times before a payout can be made. Here it is to be noted that only the bets on the slot machines are rated 100 percent. If, however, bets are placed on table games or other games, these only contribute five percent to fulfilling the turnover requirements. Pleasant: There is no time limit for fulfilling these bonus conditions. So even beginners can take as much time as they want and should therefore not have any major difficulties with the activation.
Deposit and payout: Fast and secure – at any time
The payments from the casino are processed exclusively in Bitcoin, Litecoin or Dogecoin. Who uses so far still none of these electronic currencies, should concern itself thus compellingly once with this topic – it is quite worthwhile itself. The advantages are noticeable, for example, when depositing money into a player’s account, which can be done completely anonymously. Simply enter the desired deposit amount and send it to the address provided. The next advantage comes to bear, because the deposit amounts are available within a few seconds on the player account. Costs or fees do not have to be feared and also the topic security is thanks to a complete coding a reason to the joy. A minimum deposit does not have to be considered with the offerer. Likewise, there is no upper limit for the Highroller, so that any amount can be deposited into the player account.
Payouts also logically run with the help of Bitcoin, Litecoin or Dogecoin. The players don’t have to pay much attention in this case either. A minimum amount is not specified for the payout. However, the maximum of each payout is limited. If you pay with the Bitcoin, you have to consider the limit of 5 BTC. With the Litecoin it is 100 LTC, with the Dogecoin 2,500,000 XDG. At the same time it is possible to pay out higher amounts without any problems, but several payouts have to be made. Costs or fees do not arise with the transactions however again. The payout time is also only a few seconds.
Safety and regulation: Provably Fair promises maximum safety
Confidence is good, control is better. This old saying hits the nail on the head with Bitcoin Penguin. The games of the provider are all “Provably Fair” and thus proven to be fair. Every single calculation can be exactly reproduced by the players, so that a fraud or a rip-off on the part of the provider can be completely excluded. In addition, the results are also monitored by the renowned testing agency iTech Labs, which independently confirms that BitcoinPenguin works seriously and securely.
All about the topic of security, the provider in our BitcoinPenguin test convinces above all through the encryption of player data. If for example residence or other sensitive data are entered into the forms of the casino, this information is always protected and cannot be used by third parties. In addition, the Casino is active in the area of responsible gaming. This means that players can set their own limits on their account, which can be used to limit deposits or losses, for example. At the same time, this activity also means that customers can contact an aid organization, for example, via the provider. All in all, there is no doubt at all about the security and seriousness. Every customer can place his bets with a clear conscience and will always receive his winnings with a payout.
Support and customer service: Written always reachable
Should questions or problems arise during the game, players can contact the customer service of the provider without much effort. The coworkers are around the clock available and worry with large commitment about the inquiries of the customers. In the normal case the problems are cleared so also within shortest time from the way, for which naturally above all the authority of the coworkers is crucial. Also not completely unimportant in this connection is however also the choice of the correct contact method. You can choose between e-mail support and a live chat, but the live chat is clearly recommended. After just a few moments, an employee answers, so that after a few minutes all questions should be clarified. Who uses however the form for contact for the Mail support, should itself on a few hours waiting time prepare.
It is important to note anyway that the customer service is not offered at present unfortunately yet in German language. So there is always an English-speaking employee available, which should not be the big problem in general. The customer service area is rounded off by a FAQ area and a Bitcoin guide for inexperienced players. Although the English language has to be used again in these cases, every customer can still use the information.
User friendliness: Clear, but only in English
In our experience, the design of the provider is certainly a matter of taste. The company can convince in any case by the modern influences, which are to be found in all ranges of the offer. Beyond that the Casino succeeds in a very good overview, which has to do however probably also strongly with the limited selection in the Portfolio. Nevertheless, the existing games are also displayed sorted, which contributes to a much faster navigation for the player. The games are appropriately also divided into different categories, so that nothing should go wrong here. Practical: Right next to the games list you will find a filter where you can switch between desktop and mobile. So each customer sees immediately, which Games can be played also from on the way from. Unfortunately, a targeted search function has not yet been used. A small obstacle for some customers could be the language again. Just as with customer support, only English is spoken on the website. Who is not at all powerful of this language, does not need to become however nervous, since most terms and functions explain themselves automatically.
Mobile App: Not yet optimally solved
According to our BitcoinPenguin experience, the provider’s focus is currently still entirely on the offer for the home computer. This means that there is currently no real mobile alternative available. A download app is not available at all, the alternative web version unfortunately not completely optimized. In principle, this means that the use with a smartphone or tablet is currently not really recommended. Although some games can be played without any problems, the overview and operation on the smaller displays of the mobile devices are a bit complicated. This is noticeable, for example, because all games are listed on the mobile phone or tablet, but the majority of them cannot be played at all. Unfortunately, a click at the right place only leads to emptiness. All in all, the provider should still improve a little here, after all, more and more customers want to take advantage of the variety in the portfolio while on the move.
However, certain system requirements or prerequisites are generally not to be taken into account for mobile access. Only a current version of the Flashplayer is necessary, because otherwise the games cannot be started.
Result: Good basics and a little air up
In general, the appearance of the BitcoinPenguin in the test report can be summarized as very stable. The customers are always in safe hands and can fortunately claim the same for their applications. The games are proven fair, so that a fraud or a rip-off are completely excluded. The fact is underlined that BitcoinPenguin works seriously and safely, but also the controlling iTech Labs and the measures for responsible gaming. A little more variety could currently still be found in the game portfolio, which leaves a lot to be desired, especially in the mobile version. On the computer, the selection is appealing and allows a lot of fun, especially in connection with the bonus offers. All in all, the casino is to be recommended without hesitation, since all basic requirements can be mastered with flying colours. However, according to our BitcoinPenguin experience, it is not enough for the top of the industry yet.